IT outsourcing, where our company provides comprehensive services, including infrastructure management, technical support, and 24/7 system monitoring, is a carefully planned and coordinated undertaking aimed at efficiently managing the client's IT infrastructure.

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Client Needs Analysis:

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   1. Consultation with the client:

 

• Conducting meetings with the client to understand their needs, business requirements, and expectations regarding IT outsourcing.

 

 

   2. IT infrastructure audit:

 

• Analysis of the client's existing IT infrastructure, including hardware, software, networks, and current technical support processes.

 

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Solution Design:

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   1. Development of outsourcing plan:

 

• Based on the analysis, developing an IT outsourcing plan, including the scope of services, SLA (Service Level Agreement) requirements, implementation schedule, etc.

 

 

   2. Selection of appropriate services:

 

• Choosing outsourcing services that best meet the client's needs, such as infrastructure management, technical support, system monitoring, etc.

 

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Implementation:

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   1. Implementation of IT infrastructure:

 

• Physical implementation of new IT infrastructure or adaptation of existing infrastructure to meet the client's new needs.

 

 

    2. System configuration:

 

• Configuration of servers, networks, software, and monitoring and management tools.

 

 

   3. Solution testing:

 

• Conducting functional and performance tests of the newly implemented infrastructure to ensure its proper operation.

 

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Operation and Support:

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   1. 24/7 monitoring and support:

 

• Launching IT infrastructure monitoring systems 24/7 to ensure continuous availability and performance of systems.

 

 

   2. Technical support:

 

• Providing client technical support by qualified staff who will respond to reported issues and questions.

 

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Management and Optimization:

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   1. Change management:

 

• Managing the change process in the client's IT infrastructure, including updates, modifications, scaling, etc.

 

 

   2. Infrastructure optimization:

 

• Continuous optimization of IT infrastructure to ensure its efficiency, security, and compliance with industry best practices.

 

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Reporting and Analysis:

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   1. Action reporting:

 

• Regularly reporting to the client on activities, performance, failures, issues, and actions taken as part of IT outsourcing.

 

 

    2. Analysis and recommendations:

 

• Analyzing report data to identify areas for improvement and providing client recommendations for further actions and IT infrastructure development.

 

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IT outsourcing is an effective way to ensure the continuity of IT infrastructure while focusing on core business goals. Through proper planning, implementation, monitoring, and management, an external company can effectively support the client in the development and maintenance of their IT infrastructure.

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Sample Pricing for Infrastructure Management:

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Monthly or yearly cost for IT infrastructure management services: from 2000 zł per month, depending on the company size, number of devices, type of services (monitoring, maintenance, support, etc.), and level of technological advancement.

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Technical Support: Hourly or monthly cost for technical support services: from 120 to 200 zł per hour of specialist work or from 500 zł per month per user, depending on the level of support (helpdesk, remote support, on-site support, etc.) and the scope of services.

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24/7 System Monitoring: Additional monthly fee for 24/7 system monitoring services: from 1000 zł per month, depending on the number of monitored systems, their complexity, and the required level of monitoring.

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IT Security: Additional monthly fee for IT security-related services (e.g., antivirus, firewalls, threat monitoring, etc.): from 500 zł per month, depending on the number of users, devices, and the scope of services.

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These values may vary depending on the scope of work. For an accurate quote, please consult directly with the sales department, considering the specific requirements and needs of the company.

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​Our services are available in: Szczecin, Koszalin, Stargard, Kołobrzeg, Świnoujście, Goleniów, and throughout the West Pomeranian Voivodeship/zachodniopomorskie.